New Hampshire Finance

Jun 22 2018

Smart Office Connexion – Enabling the digital smart office of the future

#office #networking #solutions


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Smart Office Connexion provides a cohesive end-to-end ecosystem, merging physical and digital while integrating with information and communication technologies, next-generation networking, cloud and mobile.

This allows an organisation to take advantage of all the power that these technologies offer.

Brand-agnostic – with specialist skills

Device management and print solutions are part of a holistic solution. Smart Office Connexion uses expertise and technology to manage print, document and digitisation of content, within a broader IT infrastructure, encapsulating the print function as an element of a much bigger ecosystem.

Smart Office Connexion offers complete brand-neutrality, with solutions structured to use the devices and software that best meet the needs of each customer. There’s no need to replace devices simply to be compatible with Smart Office Connexion systems.

At the same time Smart Office Connexion retains deep expertise and skills in all leading brands support and technical servicing. Service and support is deeply embedded in Smart Office Connexion’s philosophy, that is why we continually invest in expanding our own expertise and skills.

A 5-phase approach to Smart Office solutions

The Smart Office Connexion approach is designed to ensure customers receive a solution that is perfectly tailored to current business needs, and future-proof.

A unique, dedicated, specialised printing and document management offering as part of full, broader ICT ecosystem – with smart delivery and dedicated service

The primary Smart Office Connexion focus is on Managed Print, Document and Digitisation Services. Years of experience and knowledge have taught us that these functions have to be approached as a holistic solution. These are part of a powerful ICT environment, embracing all the latest technologies, including cloud computing, IP telephony, Software-as-a-Service, next-generation networking, enterprise broadband and more.

Smart Office Connexion can integrate MPS and MDS solutions with this wider menu of technology solutions, depending on customer business strategies and needs. This does not just add print or document management to ICT – it’s a holistic, seamlessly constructed environment that includes all printing and document functions.

Smart Office Connexion is a BCX group company, ultimately owned by Telkom. This uniquely places us in a position to provide customers and independent resellers with end-to-end offerings and expertise.

Customers can have a complete smart office environment, with all the benefits of the latest technologies, solutions and services.

Breadth and depth of resources

Smart Office Connexion has made significant investments in its service network dedicated to our customers. This network promises highly qualified, extensively experienced technicians and specialists, nationwide, who can support any brand of installation.

We are trusted partners of Canon, Samsung, HP Gold Partner, OKI, Olivetti and Riso. We provide end-to-end software solutions, including UniFLOW, Equitrac, PaperCut and our own Smart Office Manager.

Smart Office Connexion is committed to maintaining and building one of the biggest network of agents and support personnel in South Africa. We have become the trusted partner and expert in managed services.

We have the levels of expertise to provide solutions management to a high level of detail, ensuring constantly optimal performance.

SLA Management activities include:
  • Proactive Consumables Management
  • On-site Management of Parts and Consumables
  • Management of Critical Devices
  • Bi-annual Disaster Recovery Planning and Testing
  • Preventative Maintenance Programmes
  • Device Solution Optimisation
  • Cost Optimisation and Efficiencies

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